When I applied for my CSCS technical managers card, I arrived at the test centre 15 minutes before my appointment time along with everybody else.

Nobody from Prometric (the body running the test for ConstructionSkills) arrived until much later. With no apology, we were rudely called in by the words: “First one, quick.” I sat the test and was told in front of other people: “You failed.” I asked which questions I had failed, and the administrator refused to tell me.

I have now made 16 phone calls and it is impossible to speak to anybody other than call centres operators. I have spoken to several people in the industry and the conclusion we have all come to is that the system is a scam and only exists to crack down on illegal workers.