Nick Cuffe
- Features
Get it right: Plumbing and electrical
The Annual Customer First Survey carried out on behalf of Zurich Insurance Building Guarantee is in its fourth year. The survey provides information on customers' satisfaction with their new homes. This year's survey shows a growing frustration with plumbing and electrical installations. Problems can usually be attributed to errors in ...
- Features
Get it right: Roofing
Recent years have brought increased rainfall and wind speeds, and images of floods and storms have become commonplace.
- Features
Get it right: Factory-produced systems
The Egan report highlighted the need for off-site manufacture to increase the quality of the end product and to reduce programme times.
- Features
Get it right - doors and windows
It seems problems with windows in new homes are all too common. Zurich Building Guarantees’ annual Customer First Survey of new homebuyers showed that 43.6% of respondents had problems with the windows in their new homes in 2002. Water penetration through the building envelope comes high on the list of ...