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| The chosen eight | ||
| Local authority | Days taken to process new benefit claims | National performance bracket |
| Argyll & Bute | 45 | middle |
| East Riding of Yorkshire | 28 | top |
| Guildford | 19 | top |
| Norwich | 49 | middle |
| Pembrokeshire | 44 | middle |
| South Norfolk | 40 | middle |
| St Helens | 34 | top |
| Wandsworth | 69 | bottom |
| DWP target for processing new benefit claims is 36 days | ||