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How the 59 housebuilders are rated
      Quality of home        Service from housebuilder  
Sample size   Overall satisfaction Construction and finish Value for money Likelihood of recommending housebuilder Overall satisfaction Condition on moving-in day After-sales service
350 Alfred McAlpine ♦♦ ♦♦ ♦ ♦♦ ♦♦ ♦♦ ♦♦
116 Allen Homes ♦♦ ♣ ♣ ♣ ♣ ♦ ♣
350 Barratt Homes ♦ ♦ ♦ ♦ ♦ ♦ ♦
350 Beazer Group ♦ ♦ ♦♦ ♦ ♦ ♦ ♦
350 Bellway Homes ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦
113 Ben Bailey Homes ♦♦♦ ♣ ♣ ♦♦ ♣ ♦♦ ♦
98 Berkeley Homes ♦♦♦ ♦♦♦ ♣ ♣ ♦♦♦ ♦♦♦ ♣
152 Bett Brothers ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦
45 Birch Homes ♣ ♣ ♣ ♣ ♣ ♣ ♣
350 Bovis Homes ♦♦ ♦♦ ♦♦ ♦♦ ♦♦♦ ♦♦ ♦♦♦
350 Bryant Homes ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦
67 Cala ♣ ♦♦♦ ♣ ♣ ♣ ♦♦ ♦♦♦
66 Cecil M Yuill ♣ ♣ ♣ ♦♦ ♣ ♣ ♣
72 Charles Church ♦ ♦ ♦ ♦ ♦ ♦ ♦
69 Copthorn Homes ♣ ♣ ♣ ♣ ♣ ♦♦ ♣
84 Countryside Properties ♦ ♦ ♦ ♦ ♦ ♦ ♣
308 Crest Homes ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
131 Croudace ♦♦♦ ♦♦♦ ♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
76 Cussins Homes ♦ ♣ ♣ ♦ ♦ ♦ ♦
87 David McLean Homes ♦ ♦ ♦ ♦ ♦ ♦ ♦
350 David Wilson Homes ♦♦♦ ♦♦♦ ♦♦ ♦♦♦ ♦♦ ♦♦ ♦♦
247 Fairclough Homes ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦
165 Fairview New Homes ♣ ♦ ♣ ♦♦ ♦♦ ♦♦ ♦♦♦
165 Frank Haslam Milan ♣ ♦♦ ♣ ♦♦ ♦♦ ♦♦ ♣
82 Harwood Homes ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
112 Henry Boot Homes ♦ ♦ ♣ ♦ ♦ ♦ ♦
324 JS Bloor ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
77 Jelson ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
99 Kier Residential¹ ♦♦♦ ♦♦♦ ♣ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
176 Laing Homes ♦ ♦ ♣ ♦ ♦♦ ♣ ♦♦
86 Linden ♣ ♦♦ ♣ ♦ ♣ ♦ ♣
88 Lovell Partnerships ♣ ♦♦ ♣ ♣ ♣ ♦♦ ♦♦
89 Maunders ♦ ♣ ♣ ♦ ♦ ♦ ♦
89 McCarthy and Stone ♦♦♦ ♦♦♦ ♣ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
350 McLean Homes ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
125 Midland and General ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
210 Miller Homes ♦ ♦♦ ♦♦ ♦ ♦ ♣ ♦
76 Morris Homes ♣ ♣ ♣ ♣ ♣ ♦ ♦
96 Northcountry Homes ♣ ♣ ♣ ♣ ♦♦ ♦♦ ♦♦
78 PE Jones ♣ ♣ ♣ ♣ ♣ ♦ ♣
350 Persimmon Homes ♦♦ ♦♦ ♦♦♦ ♦♦ ♦ ♦ ♦
314 Prowting ♦♦ ♦♦ ♦♦ ♦♦♦ ♦♦ ♦♦ ♦♦♦
350 Redrow Homes ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
117 Rivermead Homes ♣ ♦♦ ♦♦♦ ♦♦ ♣ ♣ ♣
103 Robert Hitchins ♦♦♦ ♦♦ ♦♦♦ ♣ ♦♦ ♣ ♣
31 Roland Bardsley ♦♦♦ ♦♦♦ ♣ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
75 Shepherd Homes ♣ ♣ ♣ ♣ ♦ ♣ ♦
87 Stamford Homes ♣ ♦♦ ♣ ♦♦ ♣ ♦♦ ♦♦
187 Stewart Milne Group ♦♦ ♦♦ ♦ ♦♦ ♦♦ ♦♦ ♦♦
40 Swan Hill Homes ♣ ♦♦♦ ♣ ♣ ♣ ♣ ♣
160 Tay Homes ♦ ♦ ♣ ♦ ♦ ♦ ♦
324 Taywood Homes ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦
32 Trencherwood Homes ♣ ♣ ♣ ♣ ♣ ♣ ♣
47 Tulloch Homes ♣ ♣ ♣ ♣ ♣ ♣ ♣
285 Wainhomes ♦ ♦♦ ♦♦ ♦ ♦ ♦ ♦
45 Ward Homes ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♣
350 Westbury Homes ♦♦ ♦ ♦♦ ♦ ♦♦ ♦♦ ♦♦
350 Wilcon Homes ♦♦ ♦♦ ♦♦♦ ♦♦ ♦♦ ♦♦ ♦♦
350 Wimpey Homes ♦♦♦ ♦♦♦ ♦♦ ♦♦♦ ♦♦♦ ♦♦♦ ♦♦♦
Key to table: ♦♦♦ above industry average ♦♦ industry average ♦ below industry average ♣ unable to determine rating at 95% confidence level
Base: all respondents (10,283). ¹ includes Bellwinch Homes and Twigden Homes