The findings of the Construction Products Association's second annual e-commerce survey reveal an industry stepping back from the dotcom fever of 12 months ago.
Jean Emblin, external affairs director, commented: "This second survey identifies a very different view from last year's. The industry remains as committed as ever to embracing the benefits of e-commerce, it is the expected pace at which it will develop that has changed significantly.

"Last year, the industry believed that e-commerce would account for 50% of all transactions by 2005. These results are far more cautious at 22% of all transactions."

Faster transaction times, reduced costs and less paperwork are still seen as the main benefits. The construction culture remains the biggest constraint to future development.

Source

Electrical and Mechanical Contractor