SITO's Education and Training Forum says that a lot of manufacturers training does not have sufficient depth and acts more as a sales tool. The ETF also criticises the lack of a standard for evaluating how much engineers have learned from the sessions.
Much manufacturer training does not encourage enough feedback from trainees and encourages the "nodding dog syndrome" where engineers do not ask questions for fear of looking stupid, says the forum.
The new guidelines drawn up by the ETF create a Code of Practice for Manufacturers Training and call for a 70 per cent pass mark before certificates are issued.
Guidelines cover "in house" training and at the manufacturers' premises. Under the guidelines manufacturers should ensure a number of things prior to the sessions. Trainers should gauge the level of expertise of delegates and whether or not delegates are following a particular qualification that the training could contribute towards.They will have to agree content, required outcomes and the assessment paper. Post course exercises or requirements also have to be agreed.
Trainers must be competent to deliver the course and, to ensure that training is effective the trainer must make sure all facilities are suitable and materials current. Course content must be available for all delegates and their managers and trainers must ensure courses "cover the content required and are not sales oriented".
A "hands-on" approach must be available and a 70 per cent course pass mark is recommended (to be agreed by the client). Where a test is included, the record of the outcome should be included on a training certificate together with the serial number of the certificate issued with a certified copy to the employer which includes the pass mark.Training providers will also have to maintain a register of certificate holders.
Manufacturers are invited to air their views to the ETF.
Source
Security Installer
