David Petrook of NICE Systems drives a horse and cart through some alleged misconceptions about the digital future
There are (at least) seven myths surrounding digital video recording systems.

This is because digital technology is relatively new, its real benefits are not clearly understood, there are mixed messages and confusion in the marketplace and – with digital seen as a panacea – disappointment is inevitable.

  • Myth 1. Digital video recording (DVR) systems do not deliver as promised
    The reality is that the right system, properly installed, provides superior results and is virtually maintenance free. However, a comprehensive analysis of needs is essential before purchase, and after the sale, service and continuous training are also essential. The relationship between manufacturer, installer and end user has to be as close as a marriage.

  • Myth 2. DVR systems are too expensive and too high-tech
    The reality is that digital ownership is cheaper in the long-term and has a short learning curve. Systems use standard PC components and bespoke software applications, such as a Windows operating system with a user-friendly GUI (graphical user interface).

  • Myth 3. DVR purchased today will be obsolete within a year
    The reality is that PC-based systems are designed to allow end-users to upgrade. They are modular, have open architecture and can be future-proof.

  • Myth 4. There will always be a place for analogue technology
    This comes from the sort of people who said man will never set foot on the moon, we will always listen to music on vinyl, Beta Max will be the new video recording standard and the PC will never take off, as IBM allegedly said to Bill Gates. The reality is that eventually everyone will move to digital.

  • Myth 5. DVR is only for security
    The reality is that digital can be used for countless applications – many that generate revenue – including crowd management and assessment, marketing and tracking.

  • Myth 6. Digital recordings are not accepted in court
    The reality is that they can be if certain criteria – weight of evidence, audit trail, encryption and authentication – are met.

  • Myth 7. IT and security departments do not need to work together
    The reality is that advances in technology require it, so that educated decisions can be made, the technology is cost effective and it gives increased access to valuable data.

  • The new realities
    DVR systems deliver promised results
    Digital is cheaper and easier to use
    Digital systems never become obsolete
    Everyone will move to digital
    Digital has infinite applications
    Digital images can be used in court
    Digital technology crosses departmental lines.