SIR – I would very much like to enrol on the City & Guilds-accredited Level 3 Security Management (Supervisor) course number 1874. After contacting two of the UK's foremost training organisations via e-mail, and telephoning them in person, I don’t know what else I can do to find out!?

Where can I enrol for the course, because the two training organisations I’ve contacted don’t seem to be certain in spite of the fact that this course is advertised on both of their web sites? What will it cost? How long is the course?

As a resident of Bermondsey I’d also like to know the location of my nearest accredited training centre that can deliver the course.

It appears as if every major organisation here is only interested in dialogue with the big companies in preference to queries raised by normal, everyday security officers.

Please do not neglect the security officers. The ‘people on the ground’. It’s the officers that make the UK security industry tick, and we’re keen to learn.