Statoil service station in Alleroed, Denmark, is running a pilot project on behalf of all the chain’s locations to prove that networked digital surveillance resolves robberies, errors at the cash register, people forgetting to pay for gas, shoplifting, vandalism and internal fraud.

Statoil’s video surveillance is integrated with point-of-sale transaction data from the cash registers, so operators see on a computer screen the video images of the clerk, the till, and the customer, linked together with the transaction information.

They can search the system by date and time, product groups and financial amounts, making it easy to see if all the goods have been registered for the purchase, if the right amount of money has been exchanged, or if there’s been any ‘sweethearting’ - giving employee discounts to friends.

Birk E. Hansen, Statoil Service Station Manager, reports that they now have an incident resolution statistic of about 96 per cent, making it a location with one of the lowest levels of shrinkage in all of Denmark.

“It is a profitable investment for us to use this integrated solution. We can check all cash register transactions where there have been problems or errors, and together with the images of the incidents, analyse what happened, and by which people. The system resolves the cases very fast,” he said.

“The outcome of the system is that employees now have greater responsibility for the workplace. All new staff are also advised that we have the system running, which works preventatively,” he adds.

Statoil in Alleroed has saved money and time, while documenting big reductions in both external and internal shrinkage.

The system used is Milestone XProtect Transact surveillance with integrated POS transaction data.

Source

Security Installer

Postscript

More details from www.milestonesys.com