How can you protect your job? Rod Sweet and Jenny Hampton examine the last recession for clues on how to play the...
How do you plan for a recession? Ask somebody who has seen it all before. John Trussler, former chief executive of Kyle Stewart (now part of HBG UK) worked in construction for more than 40 years, until retiring in 1994. And he has one overriding message for the industry he served all his working life.

"The major piece of advice I would give is keep the education and training going, because we will be in desperate straits if we don't. The industry stopped educating and training people in the last recession, and it is still suffering the ill affects of that action now."

Trussler was prepared for the skills shortage a recession would create in the 1990s, having been through it before in the 1970s and 1980s. He didn't ditch the training and education programme at Kyle Stewart, unlike many other construction companies. "Having seen other downturns that were a lot less severe than what we experienced in the 1990s, I didn't want us to be suffering from a shortage of well trained staff as we came out of recession. Unfortunately, one of the cost cutting exercises is that training and education comes to a standstill. It must be maintained and it is possible to do it, as we did at Kyle Stewart. But we also reduced staff by 40%. It becomes a very difficult exercise against the things you know are common sense for the future and the short-term battle to save people's jobs."

So how do you survive a recession? Psychologically, as head of the company, it takes its toll, explains Trussler. "It sounds self-pitying to say, but making people redundant is extraordinarily stressful. You know the people, you've worked with them, they've been trained in the company. But you reach the point where the company has to take drastic action or it folds. For mental self-protection you almost think of it in figures rather than faces or names. All the sympathy should go to the individual though, because the stress they face is far worse.

"The recession that began in 1990 was the worst I have experienced," he adds. "Not only because of its depth, but also its length. It was even worse than the 1930s, because back then the end of that recession was building-led.

"You only have to look at the London suburbs to see how many houses and public buildings were constructed in the 1930s. But the last recession was very severe. We didn't see an end to it. It was a struggle to keep up morale, but we tried to keep the staff informed and have a transparent management system."

And how about surviving as a business? Although partnering wasn't the buzzword in the early 1990s that it is now, Trussler says it was something that helped Kyle Stewart through.

John Trussler was chief executive of kyle stewart during the last recession and had to make 40% of his staff redundant. But, he says, whatever else you do you must keep educating and training

"We didn't talk about partnering in the way it is now, but we were fortunate enough to have several excellent clients. Others who were merely relying on the competitive market didn't do so well. The only potential problem with partnering is that when you get into a deep recession, somebody in the client company is going to say, I wonder if we tendered this we would get it any cheaper and immediately partnering's out the window."

There are other measures you can take to help you in a recession, but, says Trussler, you should take note of them even in the good times. "When things are going well, companies do become a bit chubby, a bit less efficient than they should be. All the firms who are well managed will be looking to be as lean and mean as possible. If you do that, you'll be ahead of the game."

And failure to pay and collect your debts could come back to haunt you in bad times, according to Trussler. "Cashflow is very important in times of recession. You should be striving to obtain every penny that you are owed. It's no good leaving the money in your client's bank, when it could be in your account earning you money. And if that company goes bust you could have problems recovering what you are owed."

But despite all the doom and gloom surrounding the economy at the moment, Trussler doesn't see another dip of the proportions of the 1990s.

"I'm unsure of whether there is another recession on the way. There is a great deal of talk about it and boards of directors can affect the economy much more than action by government. I've seen it happen in this industry before, that it is feared we are heading for recession, so companies cut back on servicing company cars, for example, which immediately has a roll-on affect on the car industry. You can talk yourself into recession very easily.

‘Confused, enraged and upset,’ martyn wright’s reaction to redundancy 10 years ago

He stood in a queue with 30 other colleagues waiting to be told, two at a time, what the redundancy terms would be. It was six weeks before Christmas, 1990, and Martyn Wright had just come down to earth with a big bump. It wasn’t exactly out of the blue. He was working for a major player on a hotel refit as a works manager and when the job finished he was advised to take any leave owing. Don’t worry, his supervisor said, everything’s fine. When he returned two weeks later he was asked to report to the London office, and there he joined the queue. The terms were the bare minimum, one month’s salary. He was 26, single, but had a mortgage and a car loan. The blow came at a sensitive time. Wright was not long off the tools. He’d apprenticed as a carpenter, spent a few years getting management experience with a local firm and then Sir Robert McAlpine. He’d chosen Tarmac as the company to grow into. “I was confused, enraged, upset,” he said. Wright’s father had worked for 38 years at a local authority as a heating and ventilation consultant. He rather assumed his career would proceed along similar lines. “It was a hell of a learning curve to learn that the industry I was working in was so unstable.” He didn’t hang around though. He gave himself a week to absorb the impact and drown his sorrows. Then it was down to the library to start gathering addresses of other construction companies. Wright counts himself lucky. He wrote to 50 different companies and registered with four agencies. He also looked outside construction. But within three months he had three job offers. One of them was to join Wates and he’s been there ever since. He’s not jaded by the experience, and he still has some faith in the concept of loyalty. He’s been with Wates for nine years and the company has helped him develop. It supported his bid for associate membership of the Chartered Institute of Building and this year he won Silver in the Building Manager of the Year Awards (projects under £3m) for his work building a call centre for BT. Now, he feels safe as anybody else with a decade’s seniority and jobs lined up well into next year. But he knows if a company’s got to cut, it’s got to cut – however loyal the employee. The idea still makes him anxious, though. He says it’s too late for him to leave construction and if he were made redundant again it would be straight back to the library to look up all those construction addresses again.

Is your company in trouble?

Use our self-evaluation guide to see where you stand in the continuing employment stakes... 1 Do you get feedback from your clients:
a) After every job
b) One in four
c) Never 2 Staff satisfaction in your company is:
a) High - coming into work everyday is a pleasure
b) Ok - you have to work, it might as well be here
c) Low - I hand my resignation in tomorrow 3 What percentage of its profits does your company spend on gaining new business?
a) 20%
b) 15%
c) 10% 4 There have been some problems with your company's performance. You hear about them first from:
a) Your chief executive, who calls a meeting to explain the situation to all staff
b) Through a company newsletter
c) A story in a newspaper 5 Redundancies are announced. They are in:
a) Marketing
b) IT
c) Site staff 6 The name of the company on your pay slip is:
a) The name of your company
b) The name of group company
c) A small kebab shop in Leeds 7 How ready is your company for recession?
a) It has several emergency business plans and funds to hand in the event of the onset of recession
b) It has the usual five-year business plan, and a bit put by in case
c) Who cares? Don’t be so negative... There’s plenty of work around now 8 What percentage of your company's work is repeat business?
a) 40%
b) 30%
c) 10% 9 How long does it take for your company to settle accounts?
a) It regularly collects and pays debt in 28 days
b) It regularly takes six months
c) It regularly takes a year Mostly A’s
You should have nothing to fear. Your company is acting responsibly, your management has its finger on the pulse and is looking after its clients and staff. Chances are they have planned carefully for any downturn and, if cuts need to be made, they will make them sensibly. Mostly B’s
There’s no need to jump ship just yet, but you should keep an eye out for warning signs. This company is not in shoddy governance but could still be overtaken by events beyond its control. Mostly C’s
Management is failing, the company is already in trouble and you really should consider an exit strategy. It's the kind of firm that will be picked off quickly in a recession.

Warning signs

  • Look out for cut backs in company cars, canteen food and even toilet paper.
  • Watch the attitude of top management – are they throwing money around or investing into the business? Do they have a plan for recession?
  • How satisfied are your clients? The happier they are, the more likely it is they will offer repeat business. Setting up long-term partnerships with clients when times are good will help sustain you in recession.
  • How satisfied are the staff where you work? If a significant number of key staff leave due to unhappiness, it could leave your company with a skills drain and unable to complete projects.
  • The first to go are often back office staff. If your company starts laying off directly employed site staff, there could be real problems as it means they don't have enough work to sustain the workforce.Check your pay slip. If your company has cash flow problems it could start paying wages from another company in the same group. If your wages are coming from a travel agent, its time to start worrying.
  • Cashflow is vital to sustain a company in a recession. Is your company happy to leave debts uncollected?
  • Is your company insured against bad debt? There are credit insurance companies that specialise in construction and recognise the particular problems facing companies as regards lengthy payment terms. Some banks are more ready to give loans to companies with credit insurance.

What the economic indicators mean

GDP: 2.2% (01Q3 growth on 01Q2)
We’re still growing, which is good because recession means two quarters of shrinking. Moderate growth is expected but construction may be vulnerable. Property transactions: 140,000 (Oct 01)
This is 14% up on a year earlier, but a weak start this year means total transactions during the first 10 months are 1% down on last year. Still, give it six months and you’ll see the benefits of private housing work. Consumer spend: 4.5% (01Q3 on 01Q2)
Highest for 12 months, though it doesn’t include September 11. We’re still spending like crazy. Consensus is it’ll cool next year. Business Confidence: -60 (09/01)
This means 60% of firms were less confident than they were the month before. Very unscientific but significant. Flow of orders: 9% up (09/01 over 08/01)
Here’s where it hits home, and overall it’s positive with strong performances in infrastructure, public non-housing and commercial (inc PFI healthcare). Industrial orders dropped and social and private housing were sluggish. Compiled with Allan Wilen, economist for the Construction Products Association.

Don't panic

How to stay in work
1 Make sure your skills are up-to-date and if not offer to do a course or do one outside work. CDM and health and safety related qualifications are particularly in demand. 2 Multi-task. The more you know about your company's business and the more jobs you know how to do within it, the more valuable you are. 3 Don’t ask for more money. 4 Work extra hard towards satisfying your clients. Keep them happy, keep your employer happy and it will hopefully lead to more work for your company. 5 Run the most smooth and efficient site you can, and don’t draw unwanted attention to yourself. Don’t go over budget, stick to your programme, run a safe, high-quality site, so snags are reduced and be as professional as possible. Be an asset not a hindrance. 6 Find out what sector your company wins most of its work in. The leisure and retail sectors will be the first hit in recession and it may be wise to start looking elsewhere if your company depends on these areas. 7 But don't make any rash decisions. Better the devil you know. Stay where you are if possible, especially if you have been there for a while (redundancy pay is only compulsory when you have been working at a company for two years). 8 Protect your job by being flexible with your employers. If there is a lull in work and you can afford it, offer to take a sabbatical to go travelling or give more time to outside commitments. Your company may be willing to hold your job open for up to a year without pay. Perhaps just offer to work more flexible hours until things pick up. 9 Find out exactly what your company’s policy is on redundancy and whether, for example, an early retirement scheme is available. 10 Be realistic about what factors are in your control and concentrate on them. Don’t spend time and energy worrying about what you can’t affect. What to do if you lose your job
1 Make yourself marketable. Look at your skills. Make sure they are up-to-date, not only in terms of industry skills, but also general ones such as IT. 2 Don't underestimate the psychological impact losing your job will have on you. If your company offers counselling or careers advice, take it. 3 But stay calm and use the experience positively. Use the time to take a deep breath and do an MOT on your career. Reflect on what kind of job you really want. 4 Network. Get in touch with all your contacts. Personal recommendation is an excellent way of finding a job in any market condition. 5 Update your CV. If you haven't looked for work in a long time, it could be in need of a refresh. Highlight any professional qualifications. And when applying for jobs, tailor your CV accordingly. Emphasise the skills and experience you have that the employer requires. 6 Go to plenty of interviews, its good practice even if you don't really want the job. 7 Check the trade press and company websites for job vacancies and news of who is winning a lot of work. 8 Register with a couple of good recruitment agencies. Don't spread yourself too thin, but sign up to two or three that will do a professional job for you. 9 Look more broadly at the job market. Be more flexible about the position, hours, pay and location. Accept that you might have to go in at a lower level and salary than your previous job. 10 Stay positive! Any recession in construction is likely to be short lived. Government work should sustain the industry for years to come, so consider getting to know that sector if you have no experience of it.