For Modplan Limited, being committed to a culture of continuous improvement means providing substantial investment in training, as well as in plant and machinery.
Quality Manager Tony Williams is responsible for the company’s training programme, and believes that quality can only be enhanced through working in a systematic manner to formalised procedures.

For five employees who were recently presented with their NVQ Level 2 certificates in the Production of Glass Supporting Fabrications, the reward is not simply receiving a nationally recognised qualification, but a sense of pride in their own achievements.

Amongst the successful candidates was 20 year old Claire Fear. Now working her way through a further three skill units, Claire hopes to become the first woman in Wales to achieve a full national traineeship in this particular field of study.