All Building articles in Archive Titles – Page 1272
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Who got that job?
After a career in the hotel industry, Rashid Khedraoui has been appointed hospitality services team leader at Cisco's UK head office. Khedraoui's mission is to export customer service to the internet solutions provider
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Learn to let go
If you hand service provision to a supplier you should let them take control. Anything else just isn't outsourcing.
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working practice: Teleworking still in the future
Predictions of a new 'industrial revolution' miss the mark, according to a TUC report
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Tackling a high fibre risk
North Yorkshire has joined a growing number of local authorities mapping asbestos in buildings. Facilities Business reports on the substance, its management and its victims
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The diary
Nowt as queer as folkSo what exactly do facilities managers get up to in their spare time? Diary was recently surfing the many websites dedicated to facilities management and came across a web resource page put together by a facilities manager in the US called Gary. After the usual standard ...
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Customer service
The British have historically put up with poor service. But in the last twenty years, customer-facing organisations, such as the hotel industry, have learnt that by taking care of their guests, the bottom line will take care of itself, a philosophy rapidly gaining ground in facilities management. Our reporter visits ...
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Whole life costs: Costing up occupancy
The 'occupancy life cycle' is the crucial factor in any analysis of whole life costs. In the first of a two-part series, we outline the key components of occupancy analysis
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Joint venture: Consignia contract competition hots up
Ten companies battle it out for the £160m a year, seven-year contract
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The column
The value of facilities managers will be recognised one day, so we should help ourselves by showing a bit of passion
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Contract cleaning sector: Facilities firms hoover up independent cleaners
Facilities companies in shopping spree to increase the services they offer to clients
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Citywatch
McAlpine gives up property for PFIAlfred McAlpine, the construction and house building company, plans to move into the PFI market once it sells its housebuilding arm to George Wimpey for an estimated £400m to £440m. The cash will enable the company to concentrate on its construction arm which has delivered ...
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US healthcare: Compass buys into health
Compass Group, the world's largest contract catering company has acquired a US-based healthcare services management firm for £120m.
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People: Lafferty leaves Jarvis in soft but sweeping board shuffle
A boardroom reshuffle at support services group Jarvis has ended with the departure of one of the key figures responsible for getting the company back on its feet.
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Workplace services: Interserve quits BA race
The number of companies competing for the British Airways Workplace 2002 deal has fallen to 10, following the departure of Interserve and the decision by Chesterton Workplace Management and Drake & Scull (Emcor) to join forces.
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Integrated solutions: WS Atkins buys Boward as a booster
WS Atkins has acquired Boward Computer Services for an initial consideration of £630,000.
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Facilities at heart of asbestos ruling
New rules expected to make facilities managers responsible for managing asbestos
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Antarctica: Go with the ice floe
Being part of the procurement team for the British Antarctic Survey is not an easy gig.
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Acquisition: Rok solid takeover
Rok gobbles up RMS to strengthen its own facilities management clout
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Performance measurement: Benchmark — or be out of a job
Constant comparison is the way to achieve best practice says education facilities practitioner down under