Having read your article The Handover (6 July, page 36) I sincerely hope that there is not to be a continuation of this one-size-fits-all approach in the Strategic Forum.

Specialists work a lot better when people talk to us rather than at us. The National Association of Shopfitters, whose members are mostly main contractors, has been representing our industry since 1919.

Robert Hudson, director, National Association of Shopfitters