As an example to other firms, all these new approaches, which take time and money to implement, have brought the firm the most important benefit – a healthy bottom line. The tireless determination to improve has shown up in operating profit for 1999, which was 50% up on the previous year.
All this ensured that Mansell shone among a very bright band of entrants. "I was extremely impressed by Mansell's all-round approach," says Zara Lamont, director of sponsor Construction Best Practice Programme. "As a company, it is not just trying to cherry-pick key areas."
Mansell stood out, but other firms made great breakthroughs. The judges were impressed by client Dixons' approach to managing the supply chain, which resulted in a 60% saving in time and a 90% reduction in defects. The Peabody Trust was commended for its pioneering work in modular construction techniques.
Of the contractors, Crispin & Borst stood out for changing its strategy after visiting another contractor participating in the CBPP company visits. David McLean's partnering with Shell was also highlighted by the judges.
"The standards were extremely high and show how the construction industry is embracing these types of challenges," says Lamont.
How is the industry doing?
Building Awards 2000
- Currently reading
Best practice makes perfect