Winner: Countryside Properties
Joint second: Willmott DixonWhite water rafting and army obstacle courses are among the less conventional activities undertaken by Willmott Dixon staff as part of their leadership and teambuilding training. The company also gives young site managers trade-awareness training, where they have the chance to practise construction skills. The company shares knowledge and explores ways of technical working through continuous improvement implementation groups.
Joint second: Ward HomesWard staff have been learning about motivation and the will to succeed from top athlete Sally Gunnell. Conferences with guest speakers such as Gunnell have become a feature of the company’s training programme, along with a menu of training courses, and masterclass evenings for directors and managers. The company gained its Investor in People accreditation earlier this year, winning recognition for its caring “family” feel.
Fourth: Stamford HomesFor a small housebuilder, Peterborough-based Stamford Homes is extremely active in developing its staff. Over the past year it has introduced a new staff induction process, an internal training team and new recruitment assessment centres, supported 18 staff to get NVQs and other qualifications and has given board and senior management training in such skills as effective people management.
Fifth: St GeorgeAn induction training plan, video and booklet are among the recent initiatives by the London developer. It has also introduced an appraisal system for employees attending external training under the heading: Making Training Make Sense. The company’s total quality management system encompasses training and the monitoring is undertaken using key performance indicators.
Sixth: Pegasus Retirement HomesAn internal survey carried out earlier this year showed that Pegasus staff are well-informed about the company objectives, feel valued and know how they fit into their organisation. As a result, 93% of staff are satisfied or very satisfied with their employer. The company recognises that people are central to its success and is committed to training and development at all levels.
Building Homes Quality Awards 2003
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Best Training/People Development Award