So, the programme isn't the primary guide to action and decision-making. Then what is? Well, as project manager, you need to draw up a clear route map – a programme of meetings and discussions to inform the team and enrol them in a common approach to delivering the project.
This route map has to be created in the right way. Plotting it should not be left to backroom planners or the head-office commercial specialists; it must be put in place by the key players from the project itself.
So what are the main milestones?
This is a wider forum, comprising client, construction manager, design team and key trade contractors and supply partners. This involves presenting the vision, strategy and philosophy established at the principals' strategy forum. But equally important, it involves each party presenting its own role and expertise in the project. This will increase mutual understanding, appreciation and cooperation.
Successful project delivery is all about directing effort and expertise towards a common goal. That's where the project route map comes in.
Mark Birchenhough is director of management consultant Lloyd Masters