The second in Building's series on occupancy costs compiled by Citex Professional Services looks at learning resource centres – today's high-tech equivalent of the traditional library and now an essential part of the service offered by further education establishments.
Introduction

Education is set to benefit from major government investment. The government's recent comprehensive spending review paper pledged £19bn for this sector, £5.4bn of which is expected to find its way into capital spending on schools, further and higher education over the next three years.

This whole-life cost model focuses on learning resource centres, a new type of facility that has emerged over the past five years and is essential to today's higher education colleges.

The need for and availability of electronic communications and multimedia has created new demands, and new ways for colleges to boost their marketability. A learning resource centre allows them to accommodate students who study part time or operate from remote locations, and businesses looking to update their professional skills.

Private finance initiative schemes in this sector are more often in the smaller capital cost range of £5m-15m. However, their whole-life costs remain as relevant as ever.

Funding rearrangements have also reinforced the need to reduce operating costs. This is a major driving force behind educational establishments' business strategies, and one of the main reasons for the increased awareness of good facilities management. As with the commercial sector, the education sector has realised that good facilities management advice in the early stages of the design process can significantly affect the whole-life costs of the facility. Because of the growing interest in this area, a good-practice guide has been written by FBA, part of Citex Professional Services, in collaboration with the University of Reading. This was prompted by an earlier value-for-money study.

Model buildings

The whole-life costs of two model buildings are analysed below. The 2000 m2 building is a typical modern learning resource centre for a smaller further education establishment. The 6000 m2 building is similar to the 2000 m2 one in terms of quality and facilities but suitable for larger establishments. Both model buildings include car parking and landscaping. Similar buildings would reflect variations in costs for labour and material rates, geographic location, security risks and threats, and site accessibility.

Specification in brief

  • 2000 m² building: reinforced concrete frame with concrete coffered upper floors, piled foundations, cavity wall construction, triple glazing, glazed atrium, demountable internal partitions, pitched slate roof, perimeter fan-convector heating with mechanical ventilation, lift.

  • 6000 m² building: as above with reconstructed stone detailing, balconies, demountable partitioning and two lifts.

Capital costs

These include internal finishes, M&E installations, siteworks and study desks. They exclude fees, land costs, legal charges, VAT and other taxes, furniture and loose fittings.

Occupancy costs

These have been estimated over 25 years at today's prices, with finance charges at a real rate of 4%. They include planned and reactive maintenance to the M&E installation and building fabric; maintenance of hard and soft landscaping; cleaning of all areas, quarterly window cleaning; no manned security; a part-time facilities manager for the smaller building, a full-time person for the larger; and operational hours of 8am to 8pm. IT refreshment has been assumed on a three-yearly cycle.

Occupancy costs exclude insurance, rates, major refurbishments (for normal wear and tear only), consumables used in the course of business (stationery, postage, telephone and so on). The table, below, gives more details.

Finance charges are included, reflecting the funding of the building's construction.

Model buildings: Cost commentary

Many components of occupancy costs have been subject to modest increases over a number of years. However, what we are witnessing is significant change in the adoption of information technology, and, with it, IT-related expenditure. Although academic institutions were early adopters of technology, an information revolution is taking place that is causing many different forms of IT to be employed. Learning resource centres are acting as a catalyst for this.

The centres contain most of the resources that students need to reinforce the learning achieved in the classroom and workplace, bringing together the more traditional resources of a library with media and computer facilities.

The result is ready access to periodicals, learning packages and library catalogues in electronic form. Ease of access to the Internet delivers new learning opportunities. This has had a huge impact on educational establishments, which are now required to make substantial investments in IT to deliver these opportunities and attract students to their institutions.

Research in the IT industry has established that the capital cost of a PC represents less than 20% of its total cost of ownership over three years. Applying this logic to the model here, IT can be identified as the single largest cost, placing into context the cost of the original construction.

Learning resource centres need to be able to keep up with the incredible rate of change. This may mean more flexible, leases or refurbishments that reflect the replacement cycles if IT, homeworking and adaptable working hours.

Although it is difficult to predict the nature of desktop technology in 25 years' time – and even harder to predict its cost – our model of more than £6.6m for the smaller building and more than £15m for the larger one assumes a three-year refresh rate, using constant prices.

Below are alternative scenarios for the smaller building based on 80 PCs. Although equipment prices may fall, training and support costs will continue.

Case study: Learning resource centre, Surrey Institute of Art & Design, University College, Farnham

The learning resource centre comprises a 1448 m2 (net) three-storey building on the campus of the Surrey Institute of Art & Design, University College, Farnham. The building, completed in September 1996, was officially opened in January 1997 and awarded the Farnham Society Amenity Award in 1997.

The building is built into a slope, with most of the lower ground floor forming an undercroft and underground storage facility. The remaining space houses offices, photocopying area, WCs and a reception area with stairs and a hydraulic lift leading to two full floors. The two floors have 250 study spaces and racking for library storage, supporting the campus population of 2000. As well as 250 study spaces, the building comprises a staff area, offices, issues desk, CD-ROM and photocopier rooms, quiet area, periodicals, data retrieval, newspapers, and a slide, video and audio-visual facilities room.

A small team led by Alan Cooke, head of estate service, manages the centre and all the other facilities at the Surrey Institute's Farnham and Epsom sites. Building manager Tim Neal provides day-to-day operational building management.

Detailed specification for the Surrey Institute Learning Resource Centre

Foundations

Reinforced concrete pads, joined by reinforced concrete edge beams

Ground-floor and upper-floor slabs

Loadbearing reinforced concrete slabs

Structure

Structural steel frame

External walls

Cavity wall construction with curtain walling

Windows and doors

Double-glazed windows. External doors to staircases, undercroft and service access are high-security metal. Main entrance doors are toughened glass

Internal windows and doors

Flush doors; ironmongery; decoration

Roof

The main curved roof is Broderick Brodseam. The mezzanine roof is Stramit Speedek. Canopy roof is metal sheeting

Stairs

Precast concrete main staircase. Flying steel staircase to mezzanine. Steel escape staircase

Internal partitions

Full-height office partitions with safety glass

Ceiling

Suspended ceilings are fitted in office areas with grid tiles, luminaires and grilles

Internal joinery

Internal doors and ironmongery

Lifts

The hydraulic lift from lower ground floor to mezzanine level can accommodate 10 people

Sanitary fittings

Toilets have laminate tops with inset sinks. Washhand basins, toilets, cisterns and urinals

Floor finishes

Carpet tiles throughout, except vinyl sheet flooring in WCs

Wall finishes

Internal walls are fairfaced blockwork

Power

Low-voltage power distribution. Small power: double sockets at floor and skirting level

Lighting

By category two luminaires. External low-level lighting bollards. Emergency lighting

Heating

Gas-fired low-pressure hot water. The CD-ROM and photocopier rooms have ceiling-mounted cassette-type splitair-conditioners with condenser in the undercroft area and fanned ventilation

Above-ground drainage

PVCu soil vent waste pipework

Ventilation

Naturally ventilated using a combination of manually and automatically operated dampers and windows. Mechanical supply and extract ventilation is provided to issues desk, CD-ROM room, photocopier room, corridor and toilet accommodation

Hot and cold water services

Direct cold water supply from site mains supply, with no cold water storage and localised electrical hot water generation

Below-ground drainage

Drainage. Pipework. Surrounds. Manholes. Gullies. Interceptors

Communications installation

Building management system and fire alarm. Skirting trunking for telecoms and cabling

Alarm system

An alarm system consisting of automatic detectors, break glass detectors, audible alarm control panel and plant shutdown

Fixtures and fittings

Study desks and study carrels

Detailed specification for 2000 m2 learning resource centre model building

Foundations

Pile caps, ground beams and lift pit base. Piled foundations

Ground-floor slabs

Reinforced concrete suspended slab

Structure

Reinforced concrete frame

External walls

Cavity wall construction. Facing bricks outer skin. Cavity insulation. Blockwork inner skin

Internal partitions

Blockwork and studwork internal walls. Demountable partitions

Upper floors

Reinforced concrete coffered slab

Stairs

Metal staircase. Reinforced concrete staircases and cat ladders. Powder-coated balustrading

Roof

Steel trusses and timber rafters with slates. Glazed atria: roof louvres. Inverted roof: asphalt, insulation slabs

Windows and doors

Composite triple-glazed windows with integral blinds. Anodised aluminium outer window. Softwood inner window

Internal windows and doors

Flush doors. Ironmongery. Decoration

Ceiling

Mineral-fibre tile suspended ceiling. Emulsion paint to soffits

Floor finishes

Cement and sand screed throughout. Carpet

Wall finishes

Plaster and emulsion paint. Wall tiling in isolated areas

Fixtures and fittings

Kitchen equipment, solar shading, study desks and post graduate study carrels. Servery/bar

Sanitary fittings

Vitreous china sanitaryware

Above-ground drainage

PVCu pipe and fittings

Power

Low-voltage power distribution. Small power: double sockets at floor and skirting level

Lighting

Lighting and emergency lighting. Downlighters to give 450 lux

Heating

Perimeter fan convector heating. Gas carcassing

Ventilation

Mechanical displacement ventilation to catering, lounge and so on

Hot and cold water services

Hot and cold domestic water installations

Lifts

One lift

Communications installations

Building management system and fire alarm. Skirting trunking for telecoms and cabling.

Below-ground drainage

Drainage. Pipework. Surrounds. Manholes. Gullies. Interceptors

Detailed specification for 6000 m2 learning resource centre model building

Foundations

Pile caps, ground beams and lift pit bases. Piled foundations

Ground floor slabs

Reinforced concrete suspended slab

Structure

Reinforced concrete frame; columns and beams

External walls

Cavity wall construction; multi-stock facing bricks outer skin; cavity insulation; blockwork inner skin; reconstituted stone detailing

Internal partitions

Blockwork and studwork internal walls, limited quantity of demountable partitions

Upper floors

Reinforced concrete coffered slab

Stairs

Reinforced concrete staircases, metal staircase and cat ladders. Powder-coated metal and glass panel balustrading. Tubular steel handrails

Roof

Steel trusses and timber rafters with slates. Precast concrete infill to rafters. Inverted roof with PC concrete paving slabs. Atria glazing with louvres to roof

Windows and doors

Composite triple-glazed windows; anodised aluminium outer window; softwood inner window with integral blinds. Glazed external doors. Feature balconies to windows

Internal windows and doors

Single- and double-leaf flush door; ironmongery; decoration

Ceiling

Part-suspended ceiling; mineral-fibre tiles. Emulsion paint to majority

Floor finishes

Cement and sand screed throughout. Carpet finish to majority

Wall finishes

Plaster and emulsion paint. Wall tiling in isolated areas

Fixtures and fittings

Kitchen equipment, atria shading, study desks and post graduate study carrels

Sanitary fittings

Armitage Shanks sanitaryware

Above-ground drainage

PVCu pipes and fittings

Power

Low-voltage power distribution. Small power; double sockets at floor and skirting level

Lighting

Lighting and emergency lighting; downlighters to give 450 lux

Heating

Perimeter fan convector heating. Gas carcassing

Ventilation

Mechanical displacement ventilation to catering/lounge and so on

Hot and cold water services

Hot and cold domestic water installations

Lifts

Two lifts

Communications installations

Building management system and fire alarm. Skirting trunking for telecoms and cabling.

Below-ground drainage

Drainage. Pipework. Surrounds. Manholes. Gullies. Interceptors