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| Operating cost indices: HIghs and lows | |
| Non specialist | Residual per unit (£) |
| (excluding major repairs) | |
| Top five | |
| Agudas Israel HA | -3090 |
| Ability HA | -2698 |
| Elim HA | -2,579 |
| Three Rivers Charitable HA | -2360 |
| Christian Alliance Housing | -1987 |
| Bottom five | |
| Enabling Partnerships | 16,676 |
| The Papworth Trust | 7680 |
| Brighton HA | 4042 |
| Bournemouth Churches HA | 3779 |
| Family First Limited | 3265 |
| Operating cost indices: HIghs and lows | |
| Specialist | Residual per unit (£) |
| (excluding major repairs) | |
| Top five | |
| St Annes Community Services | -11,363 |
| Nacro Community Enterprises Limited | -9298 |
| Cara Irish Housing Association | -5692 |
| Novas Group | -4425 |
| Irish Centre Housing Limited | -4035 |
| Bottom five | |
| Framework Housing Association | 17,909 |
| Phoenix House | 15,693 |
| Advance Housing and Support Limited | 5694 |
| West London YMCA | 5379 |
| The Abbeyfield Medway Valley Society | 4843 |
| The residual cost is calculated by comparing the predicted cost with the actual operating cost; all calculated on a per unit basis. The actual operating cost is taken from the 2003/4 electronic annual accounts return (FVA). Source: Housing Corporation | |