Coaching clinic: If in doubt, be more dog

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It is important to learn how to communicate assertively, for yourself and your team

Strong and confident communication is key to being effective at work: it’s the holy grail of human interaction. Like Goldilocks’ porridge, for the best outcomes, we neither want to handle situations too aggressively nor lack the confidence to get our point across.

Luckily, landing in this sweet spot of assertiveness is a skill that can be learnt.

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