It's how you sell 'em

By Heather Hilder and Heather Hilder 2003-11-28T00:00:00

What we have here is a clear case of communication breakdown. Estate agents really need to keep their vendors and purchasers informed of everything they do for them. It's simple to remedy the problem, but very few of our high-street agents seem willing, or indeed able, to grasp the nettle ...

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