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The amusingly acerbic judgment from a Canadian case offers a darker reminder of what happens when reason fails
A recent case raises the question, how long must a letter of complaint stay unanswered before a dispute is inferred?
Here’s a case where homeowners took a builder to court for damages when cracks appeared in their homes. The question was how to calculate what compensation to pay
As one current case shows, companies are getting fidgety about the sensitive information that goes out the door when employees leave to work for rivals
Artificial intelligence is already a significant presence in our lives and the transformation of our world is only going to get faster. We therefore need to learn and adapt to stay relevant, says Diego Padilla-Philipps
With margins increasingly at the top of businesses’ agendas, firms are no longer prepared to price anything and everything, writes Kelly Boorman
The latest chatter around the industry
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