‘Dramatic’ drop in HS2 complaints following Queen’s death

By Daniel Gayne2022-12-14T07:00:00

Independent commissioner’s report highlights impacts of road works as continuing challenge

Complaints about HS2 building sites fell dramatically after the Queen’s death in September, according to the independent commissioner responsible for handling complaints about the UK’s biggest infrastructure project.

In his report on the third quarter of 2022, Sir Mark Worthington OBE revealed that the number of complaints registered by HS2 Ltd had declined slightly between July and September, but noted that the figure had been “greatly impacted by a dramatic fall-off” in the immediate aftermath of the Queen’s death.

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