Members’ anger laid bare as satisfaction rate with RICS slumps to historic low

By Tom Lowe2021-05-20T13:45:00

Months of damaging headlines take their toll as trust in group falls by nearly a third

The Royal Institution of Chartered Surveyors (RICS) has promised to “do more to earn trust” after initial responses to a review into its future purpose revealed that satisfaction rates among members crashed to an all-time low.

The review, which was launched earlier this year amid a member revolt over a governance scandal, received over 8,000 online responses while a further 1,000 written responses were also sent in.

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