The Heat Network (Metering and Billing) (Amendment) Regulations 2020 came into force on 27 November 2020, and make changes to the regulations that originally came into force in December 2014. The regulations place obligations on anyone that supplies and charges for the supply of heating, cooling or hot water to customers through a heat network. This is a broad definition covering landlords as well as heat network operators and ESCO providers.

Under the regulations, the operators of district and communal heat networks must submit notifications and, where required, install metering devices on those networks. Networks fitted with metering devices must also meet ongoing obligations, including using these devices to bill customers based on their consumption.

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